Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website, or app? We do not collect information from visitors of our site or other details to help you with your experience.

When do we collect information? We collect information from you when you fill out a form, use Live Chat, or enter information on our site. Or, provide us with feedback on our products or services.

How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To ask for ratings and reviews of services or products.
To follow up with you after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We use regular malware scanning.
We do not use an SSL certificate because we don’t gather sensitive information.

Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

Understand and save user’s preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We do not share or sell your opt-in and phone information to third-party companies for marketing purposes.

Third-party links

We do not include or offer third-party products or services on our website.

Google

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or at a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes on our Privacy Policy Page.
You can change your personal information by emailing us.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action should a data breach occur:

We will notify you via email within 7 business days.

CAN SPAM Act

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

SMS/Text Messaging Policy

By submitting this form and signing up for texts, you agree to receive informational messages (appointment reminders, account notifications, etc.) from AccuServ Heating and Air Conditioning Inc. at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help or email us at info@accuservheating.com.

Terms & Conditions for SMS/Text Messaging

Brand Name: AccuServ Heating and Air Conditioning Inc.
Types of messages you can expect: Appointment reminders, informational, and marketing messages.
Message frequency disclosure: Message frequency may vary, typically up to two per appointment.
Message and data rates may apply.
Customer care contact information: Reply HELP for assistance or email info@accuservheating.com