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Posted on Simon ZhangTrustindex verifies that the original source of the review is Google. We had an excellent experience with Shivraj Mahida for a furnace diagnostic service. We were dealing with a persistent, high-pitched noise coming from the unit. During the first visit, the unit was quiet and he couldn’t replicate the sound; however, as soon as he left, it returned. We called him back, and he promptly returned to investigate further. Shivraj discovered the noise was actually coming from an air leak in the return ducts. While HVAC technicians typically only service the machine itself, Shivraj went above and beyond his scope of work to seal the leak and resolve the issue. We truly appreciate his dedication, wonderful attitude, and exceptional customer service!Posted on Adam RonthalTrustindex verifies that the original source of the review is Google. Most recently, we had an issue with our tankless water heater. Habib (technician) came out ahead of schedule to fix it, had the part, and was in and out in no time. Highly recommended, and very efficient! ----- Our furnace went out (not a good thing in winter in Canada), and since Accuserv had done a great job on our AC a few years ago, I called them for the furnace. Since they couldn't schedule an install for a few days, they provided loaner space heaters to keep the house livable in the interim. Install was efficient, and smooth, and the new Ecobee smart thermostat is an added bonus. Who knew I would be able to control the furnace from my Apple Watch? Very pleased with the experience and end result.Posted on Olivier CaronTrustindex verifies that the original source of the review is Google. They replaced my hot water tank that was leakong the next day, on new year day. Nice turn around timePosted on Nate SimpsonTrustindex verifies that the original source of the review is Google. The team at AccuServ has been so very helpful to us over the past three years since we found them (after tremendous dissatisfaction with our previous service company). AccuServ has provided responsive, timely and expert service. And recently, they were very helpful and thorough in resolving a troublesome issue that popped up with our NTI boiler. Thanks again, AccuServ!Posted on Matt FoulkTrustindex verifies that the original source of the review is Google. Technician Nakeem Burnett was exemplary. Ahead of schedule, professional and thorough. Made a stressful situation much calmer. Highly recommend.Posted on JTrustindex verifies that the original source of the review is Google. I've had two service calls with this company and both were completed with good communication and good results. I appreciate that they text appointment details and arrival time. And the service technicians take time needed to explain the issue and my options. I trust these guys.Posted on Andrea MarglesTrustindex verifies that the original source of the review is Google. Technicians came on time. Their professional skills were evident from start to finish. The back office answered all of my questions. I would have no hesitation using this company should the occasion arise in future.Posted on David ReayTrustindex verifies that the original source of the review is Google. Very Impressed with the service from initial quotation to completion of installation . Quotation details were clearly explained including the various options of furnace & payment. Timekeeping was excellent . Installation was quiet and hassle free, even though it did take longer than expected. Job area was cleaned up. Technicians were capable and thorough. No issues found after inspection and running for last full day .Load more
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